A Timeline of SERVPRO's Emergency Response

7/28/2020 (Permalink)

SERVPRO of West Erie County is here to help 24 hours a day, 7 days a week! We take pride in being "Faster to any size disaster."

Below is a timeline of what kind of response time you can expect when you call SERVPRO of West Erie County. We know time is of the essence when a disaster strikes your commercial business.

One Hour: Within one hour from notice of loss, a SERVPRO Professional will contact you to arrange for service.

Four Hours: A SERVPRO Professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.

Pretesting:  A SERVPRO Professional will begin pretesting for restorability, working from the source of the damage outward.

Eight Hours:  Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person, normally the adjuster or property manager.

Cleaning & Restoration: A SERVPRO Professional will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. They will use state-of-the-art restoration techniques to ensure the property is taken care of right the first time.

Final Walk-Through: After the work has been completed, a final walk-through will be conducted to help ensure satisfaction.

SERVPRO of West Erie County is here to help 24 hours a day, 7 days a week. No matter the disaster, you can rest assured, we are prepared! That is why we pride ourselves on being “Faster to any size disaster.”

Call us today for more information! (814) 806 1987

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